The Self-Assessment Framework
The Self-Assessment Tool is based on a person-centered practice framework (adapted from What is person-centred health care? A literature review, National Ageing Research Institute 2006). The key areas to assess are:
- Accessibility and flexibility
- Getting to know a person and their community
- Sharing power and responsibility
- Coordination and integration
- Environment
- Advocacy
More about the culture of person-centred care
Person-centred care has come from health care practice based on the concept of partnership between a service provider and a service user. It places the person at the centre of their own care, along with others who care for them. The service provider respects the contribution the service user can make to their own care, such as their values, goals, past experience, and knowledge of their own needs. The service user respects the contribution the service provider can make, including their professional expertise and knowledge, information about the options available to the service user, and their values and experiences. (Victorian Department of Human Services, 2003). Several human services have adopted person-centred care approaches eg aged care, education, family and child services, disability services. Knowledge and experience of a person’s culture and its impact on how they receive and value services is an important component of person-centred care.